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Indoor station supports only SDHC cards up to 32GB if im not mistaken. Any higher class cards such as SDXC are not supported.

Your NVR firmware has to be compatible with fast forward plus application updated.

Ive heard stories regarding this problem on all across different indoor stations, and after a long test and firmware changes, even when it starts working it can suddenly stop. And i came to conclusion i dont have answer for this. Scenario 1 and Scenario 2 . Same door station, same revision...

If you are using VCA by NVR then you can have multiple different VCA's for single camera. If you are using VCA by camera then that's what you will get on both NVR's Some NVR's support smart events VCA, some do not. But if you record motion on NVR1 from camera 1, dou dont need to record motion...

First I am apologizing as I am not at all tech friendly or know much at all. I ha e cameras at my job that are through adt we view on hikvision app. All are saying offline on app but can view live feed on monitor. I have contacted adt,spectrum, hikvision ans can not get any help. I do believe...

Some DVR's/NVR's support "Rebuild database" it will do something like "Defragmentation" does on windows machines. It might help it out. But if you dont have that option or if its greyed out since status is abnormal. These are next steps: Bad sector test full scan: -If everything comes out...

Then this might help. Please see attached file.

Yes i have done this multiple times in the past. But in my case Video settings that were used were pretty much the same. Both sides used h265 , max resolution/ max frame rate , same IFrame If you have any PoE switch hanging around somewhere, I'd suggest you try it out. I believe all should...

If user is deleted, you can create user with same email again. I did this once in the past, haven't tested later on. You may proceed creating a new account, deleting it and recreating it to be sure. If you are unsure of entire procedure, id rather not end up looking a bad guy that screwed you...

Yes that is possible. This NVR isnt cheap, i'd suggest not doing something if you dont have all required tools to fix if it bricks. You would need Serial to USB (putty or SecureCRT) + TFTP server. Good thing this NVR does have a standard RS232 serial port from back side, unlike smaller NVRs...

Camera does not needs to be connected to PoE NVR, it can be connected to PoE switch which is connected to NIC2 of NVR. It can be added on both NVR's On local via local ip address, on remote via external ip address + port Sorry if this solution does not suit you. Cant really find other one...

How did you add channels to remote NVR? There could be scenario that when you add IP address of local NVR to remote NVR and check mark all the channels you want to add, it will actually look PTZ as a standard camera stream rather than PTZ, since its added over NVR to NVR. Solution: Add...

There is older revision in 4k that got better sensor size. And i have both new one and old one at my premise. And i have to say older model perform better. DS-2CD2387G2-L 4mm (C) (Can be ordered by national distributers directly from China, 0 at AMS stock) It is 8MP ColorVu camera with sensor...

There's a better solution, log-in to the new ISP router and change local subnet as you wish while remaining everything that was on fixed IP to as it was. There is no need to change IP addresses of every static ip device when you have option in almost every router to change local range. Cheers.

In order to have RTMP you need customized firmware that supports RTMP, here is 5.7.13. You will no longer be able to upgrade firmware until newer one with RTMP comes up...

If you have a company , you can register HPP as an Authorized installer with filling up company details and image of proof. When you get authorized and if that particular NVR is bought in same region you operate, you can create a case for password reset. Cheers.

If you have only your video surveillance on your account. I suggest as a temporarily solution to delete and recreate account to restore normal functions. Until hikvision gets back with any kind of information regarding this problematic scenario. Sorry i cant be more of help, for some reason in...

Thats what i meant from previous post. I did disband teams and still worked.

Kinda yes, cant even find 1004 on their web.

They do listen, national distributers are feeding a lot of ideas, but its just that they wait for more voices over same issue before they even begin to consider implementing. As you are aware, most of the times when something new is added, you will have to recheck everything that worked if it...