01304 827609 info@use-ip.co.uk Find us

Search results

  1. S

    ANPR Camera barrier duo

    We also use a few 4&7 series ANPR cams and upload the entire xls file when updating the white/black list. I'm not aware it can be done on an individual plate basis. The level of control you're after is possible via Hikvision's SDK/API. Do you have a developer in your company?
  2. S

    Alternative plugin to Web Components

    Dan and Kyle Mc - what has your experience been like using the 'Local Service Components' plugin and Chrome? The G1 series as of firmware v5.6.3 seems fully functionality with Chrome v80.0.3987.116. This wasn't the case with v5.6.0 as I often had issues when trying to load new firmware via the...
  3. S

    How do I set up up notifications to be triggered when a safe is opened?

    The camera Kyle Mc suggested has a great feature called Intrusion detection. A relatively small area can be defined in front of the safe with a trigger threshold set in seconds. For example, if you set the threshold to 5 seconds, the alarm would only trigger if an person dwells in the detection...
  4. S

    IP Camera Help

    One of my distributors got back to me today regarding the DS-2CD2385G1 cameras. They are not part of their usual inventory but they are available on special order (directly from Hikvision). Special orders may take 8 weeks or longer to arrive. They have a 3 year warranty and there is a repair...
  5. S

    HIKVision on LG Smart TV

    I suspect your TV runs on LG's proprietary OS and does not have access to the Google App Store. If that is the case, then one option is to purchase a Android TV OS device (something like the Mi TV Box S) that connects to the TV via the HDMI port. With some fiddling, you can then load Hikconnect...
  6. S

    IP Camera Help

    @CocoPops please correct the following if I've got it wrong: 5 x DS-2CD2385G1-I 5 x DS-2CD2T85G1-I5/I8 1 x DS-7716NI-I4 I'll check with the distributors in SA and get back to you on availability or comparable models. Best to buy locally for the 3 year warranty. I'm in CPT, where are you based?
  7. S

    Hik-Connect DS-7208HQHI-K1 Hik-Connect offline problem

    Not all of the hik-connect servers will respond to echo requests (ping). This doesn't mean they are unavailable. Hik-connect predominately uses Amazon Web Services and some of the servers will reject echo requests. The IP was resolved in the capture below but the server refused to reply to my...
  8. S

    New HikVision User - Stuck on mobile app - Create Verification Code

    You could load iVMS-4200 on your work PC. Under the Maintenance and Management option. Click Add and select Cloud P2P. Select your region and use your Hik-connect credentials to login. This will allow you to view your camera.
  9. S

    New HikVision User - Stuck on mobile app - Create Verification Code

    Use the last 9 digits of the serial number when adding a device on the Hik-connect portal. If the device is not found it's your network settings as Phil mentioned.
  10. S

    Hikvision headache - where should I edit motion detection settings?

    Try this - Set the events and schedules on each camera via their webGUI. Once you have configured and saved the settings, reboot the NVR. When the NVR re-establishes the connections the settings should match. Keep us posted.
  11. S

    Intrusion and line crossing marks in playback mode

    Might this be deliberate? iVMS-5200 expands on web based functionality but comes at a cost. Does it have events visible on the playback timeline? Anyone have experience with Hikvision's iVMS 5200 Pro? Curious to know.
  12. S

    Reducing frame-rate to allow live remote viewing over VDSL?

    There are several ways you could implement this. We have done something similar at a client’s site. I’ll elaborate more if you'd get back to me on the following: IP camera models you will (or have) installed at the 4th location? NVR model? Is the NVR located at your main office, or one of the...
  13. S

    Hik-Connect Hik-connect playback jumping?

    1. How I check the right time default via the hik connect app as I cannot find it anywhere There used to be a setting for timezone but I'm struggling to find it on my app too. I'll look into it. 2. How I check the cameras region/time settings? 3. How to check the firmware on the cameras...
  14. S

    HIKVISION DS-2CD202WF-I(W) RTSP STREAM LAGS

    I have the lag too, even on the webGUI - Only a second or so. In VLC (64bit) try lower the network caching to 300ms and see if it helps, might be a clue.
  15. S

    Upgraded firmware but old GUI

    The NVR GUI (directly connected to TV or monitor) should be radically different if you came from ver3. The webGUI will look similar. With Chrome, download the LocalServiceComponents plugin seen here: Close all browsers and install it. That may enable features not available in IE11.
  16. S

    Live View Failed - Hikvision 7-Series ANPR IP Camera

    Use IE11 from a Windows PC. It will prompt you to download a plugin called WebComponents.exe. Save it locally, then close all browsers. Locate the download and run it as Admin (right click the file and select 'Run as Administrator'). When you open IE11 next it will prompt you to allow the plugin...
  17. S

    Help with exporting a file

    May not be exactly what your looking for but try this: In VLC - Tools>Effects and Filters>Video Effects>Geometry - click Interactive Zoom A small preview window will appear on the top left that you can drag the mouse around to enlarge. You could also try pressing 'Z' (uppercase) to adjust window...
  18. S

    HikVision TP/MSD Card Errors

    Just had the same issue with a Samsung Evo 32GB (Class 10) card. Format fails. I'm going to try formatting it to ext4 in Linux and also try the card in different camera models to narrow the issue down. I'll keep you posted.
  19. S

    I'm posting my email in a format that web scrapers can't easily extract: stewmon at gmail dot...

    I'm posting my email in a format that web scrapers can't easily extract: stewmon at gmail dot com. Do the same with yours if you'd like me to assist.
  20. S

    Network unstable problem

    Hikvision does have technical support numbers - Are you based in the UK? Some of their technical support centers only respond to registered agents so it's best to contact the seller first. If the seller is not an option, send me a private message with your email and I'll do what I can to put you...
Back
Top