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I think there's a tick box to install the player at the same time.

The Hikvision player that downloads from the app when you first play a video works fine. Trouble is I need to store videos on a central share for future viewing, ie by the police. They're going to insist on a common format.

Hi I'm using IE11 to manage the NVR on Windows 7. I'm able to record sections of videos and they're saved in the default location in my user profile area. I can't open them tho'. I've tried VLC and Handbrake. I downloaded the converter tool and that states: "The file cannot be converted". A...