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Oops I just updated to 4.61 :(

No specific reason - besides their being difficult to locate.

IP Caremas (I think they're all the same (x55) Model: DS-2CD2335FWD-I Firmware: V5.5.83 build 190221

NVR: DS-9664NI-I8 Firmware: V4.21.000 build 190423 We're using Internet Explorer mode in Edge (Version 131.0.2903.70 (Official build) (64-bit)) on Windows 10 version 22H2 Up until recently we were able to digitally zoom using the microscope icon on the live stream and playback stream. Some...

Are those a representation of the cameras image all night? Is there any other cabling running alongside your cctv cabling to those cameras? I know that running mains electric cabling close to rj45 cabling for about a meter can completely kill the rj45 cable signal. If there is current carrying...

What about lights pointing at the cameras?

Is that behind glass/ inside looking through a window? There seems to be a lot of reflection. Also could it he humidity clouding the picture? Are there lights pointing at your cameras?

Hikvision asked us to check the disks - all checked out ok. Then recommended running a database repair that is available from the top of the Storage > Storage Device page on the locally connected monitor. They did advise rolling back to fw v4.1.64 before repair - we couldn't get the screen to...

Ah sorry gmail doesn't notify me - sorry I hadn't checked for a couple of hours

Any news Phil? Can I contact them directly?

Definitely - thanks Phil

With all cameras now set to 6fps we still can't access the Playback section :(

Interesting - I remember those well!! I'll check that 6fps is ok for our more exciting fight scenes.

Playback has been perfect on the old firmware though. Apart from the gradual slowdown after a few weeks... which a re-boot fixed. Nothing like with all the later firmware versions we're trying now.

Hmm ok thanks. I thought 18 was a bit choppy!! :)

Our NVR has always slowly locked up after a few weeks since we had it. Typically pages will start taking an age to load/ the page elements are unresponsive to mouse over effects. With NVR firmware v4.2.1 the Playback screen locks up. We have 59 cameras connected. 2 types of cameras connected...

Yep the browser Playback section is totally unresponsive.

Just trying it now Phil. Slow initially so trying flushing caches... Hmm really really slow still :(

Upgraded our DS-9664NI-I8 to V1.4.64 and remote playback slowed to a crawl. Reverting to V4.1.63_190111 is not much better... just the Playback tab is incredibly slow now. I upgraded because we were having to reboot every 3 weeks as the systems would slow to a crawl. It was better then than any...

A lot more information needed Lynne