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  1. Phil

    Hikvision Doorbell - Pulling the video stream into a Non Hikvision NVR?

    What DVR make and model are you intending to use?
  2. Phil

    NVR resetting after restart?

    How many cameras do you have connected? Is this problem camera a different camera model to other models connected? Is it wired differently? Are all using POE from the NVR?
  3. Phil

    My DS-2CD2387G2 camera is odd after firmware update to V5.7.18?

    Have you cycled the power to your camera since the firmware update? https://www.use-ip.co.uk/forum/threads/ds-2cd2h86g2-showing-404-page.11843/#post-53487
  4. Phil

    IP camera losing connection?

    Maybe test the original camera connected with a short factory-made patch lead?
  5. Phil

    NVR resetting after restart?

    We don't have that model in the UK market. I've just spotted your other Post. Did these problems begin only after the firmware update? https://www.use-ip.co.uk/forum/threads/nvr-ds-7608ni-q1-8p-firmware-upgrade-failed-error-oscvg20-0x00100573.11657/#post-53390
  6. Phil

    NVR resetting after restart?

    NVR model?
  7. Phil

    Hikvision Easy IP 4.0 Plus camera availability?

    Text from a recently spotted Hikvision advert for these new technologies: (NB hyperlink to their global web page for more info at the end of the ad text) Hikvision launches latest network cameras, opening new chapter in EasyIP 4.0 Plus Hangzhou, China Hikvision has announced its latest...
  8. Phil

    DS-2CD2H86G2 showing 404 page?

    It's an odd one. Perhaps try using SADP to check and list your cameras. It's a pretty base level tool. It should at least confirm the camera's IP address and its current firmware. Do you have other cameras of the same model installed? Running the same firmware version? [Posted at the same...
  9. Phil

    Intelligent Video Search - Person and Vehicle Search - not working via the App or browser?

    Android or IOS? Are you running the latest version of the App? As can be checked here - App Store
  10. Phil

    DS-2CD2H86G2 showing 404 page?

    Which browser are you using? With Windows? Have you tried alternative browsers? Are you getting sufficient access to see the firmware version? If an update is available that might kick it back to normality ...
  11. Phil

    DS-2CD2H86G2 showing 404 page?

    Are you sure that you are browsing to the correct IP address? Is that IP address valid within your LAN's domain range? And the camera is connected to your LAN, not to an NVR?
  12. Phil

    Issues with adding a TandemVu PTZ to my NVR?

    I have never seen mention of ngtest before (never mentioned here at the forum). Make sure to check for the latest available firmware for your NVR and TandemVu camera - update, cycle the power, and test again.
  13. Phil

    Cannot see wired CCTV box in 'MY Sky app' port forwarding list but can in web 192.168.0.1 connection SKY MAX router?

    You need to connect the NVR to the network under the new router. Then use Hikvision's SADP tool to edit the NVR's IP address so that it is within the domain range of that router. I'll see if I can find a tutorial here / the steps better explained for you.
  14. Phil

    Hikvision Easy IP 4.0 Plus camera availability?

    Yes, I watched the premiere, but as yet we don't know if/when these will be available in the UK. I think you'd be surprised that it takes a while to ripple out to the regions after Hikvision HQ make such an announcement. The Hikvision UK team decides what models we see in the UK. The Easy IP...
  15. Phil

    Hik-Connect Can you please tell me how I connect our HiLook cameras to our new Broadband?

    Do you only have cameras? Or a HiLook NVR as well? When you changed broadband provider, did you/they install a new router?
  16. Phil

    Displaying my Reolink camera full screen?

    What is connected as the source of the video to the HDMI cable connected to your TV please? e.g. do you have a Reolink NVR?
  17. Phil

    Displaying my Reolink camera full screen?

    How are you getting the Reolink camera onto your TV? Or, do you mean PC monitor? Yes. It may take a couple of seconds to switch into colour mode after the light comes on.
  18. Phil

    Hik-Connect What is this red circle icon with three lines that I see with this camera's notification alerts please?

    Could you perhaps upload a screenshot that shows this icon?
  19. Phil

    Hikvision DVR Not Showing Images From Cameras?

    Just to double-check you understood my suggestion / have tried it. If your system monitor is a co-ax model, you can connect each camera in turn directly to it (bypassing the DVR). If you get an image on the monitor from each camera, then the cameras are OK. Unfortunately, even analogue CCTV...
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