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Actually I don’t want to reset the original box as it has the PZT settings. In fact I bought a cheap Sansco box; set it up in no time and I can access whole thing on my pc as well. Better than the problem laden Alien Hero box. Only problem I have now is that I don’t know to setup the PZT on...

I have an alien dvr system which was already installed when I bought this house. I had to call out the original engineer to setup again because our new broadband was installed. He got it working and left but did not leave the admin password. There was no serial number that I could see and no...