Search results

Thanks @issam_isl I think your cameras, like your NVR, are also an older generation model. I can see newer firmware for a (C) version of your cameras, but for the older non-(C) models you actually have it looks like your current firmware version is the latest firmware.

Hi @issam_isl When you are logged into the NVR, if it is showing the model number in the 'Basic Information' menu as just 'NVR-108H-D' and not 'NVR-108H-D(C)' or 'NVR-108H-D(D)' that probably means you have one of the oldest hardware iterations of this NVR model and that probably means the...

Okay, I don't think this firmware version is for your camera. The release notes mention the "IPC-B140H" but that is not exactly the model you have. Also, based on the screenshot you shared above, your camera is currently running V5.3.8 Build 240422 and that build number means it was first...

Hi @alex_viorel02 What firmware version are you trying to update to and where did you find this new firmware version?

Hi @NoahF Your camera may or may not have been manufactured in 2019, but even if it was, these models were first released several years before then (possibly around 2015/16) so the technology/hardware they use is around 10 years old.

Okay, I think your model is simply too old and pre-dates the introduction of 'Firmware Version Property'. Searching through all the firmware locations we have access to, we cannot see any newer firmware than the V5.4.800 which I believe was only a small security update. Due to how long this...

Thanks @NoahF Can you please share a screenshot of the 'Basic Information' menu from your camera? It would be useful to know the 'Firmware Version Property' (it should look something like 'B-R-G5-0') because it will help me identify the exact firmware family your camera uses.

Hi @NoahF When logged into the camera, can you go to Configuration > System > System Settings > Basic Information and confirm your camera's "Firmware Version Property".

Hi @ekkostar It's good to hear the firmware update worked. If you plan to upgrade some or all of the cameras you currently have at some point in the future, we recommend going with the DS-7608NI-M2/8P 8-channel M-series NVR to future-proof your system.

Yes, that firmware should be fine to load on your NVR

Hi @ekkostar You should be fine to update to the v3.4.106 firmware, based on the 2023 release date of this firmware and the fact there was also a 2019 v3.4.106 version makes me think this latest version was probably just a patch for a security vulnerability that was reported last year and won't...

Okay, I think the model you have linked to is an even earlier/older version than the model I linked you to. I think you are correct that for the specific model you are looking at, it does only support H.264 (probably because it predates H.265/H.265+ being introduced for the Hi-Look cameras)...

Hi @ekkostar Not sure of what the 'H' denotes in this product code, the product page I can find online doesn't make clear what the spec difference is between these models - https://www.hikvision.com/en/products/HiLook-IP-Products/Network-Cameras/Value-Camera/ipc-b620h-z--v/ What you will see...

Hi @ahuramazda Whether a camera requires an ONVIF user to be set up varies from brand to brand. I don't know what the situation is with Sony cameras, you would need to log in to the camera and check if an ONVIF user is required or if any other ONVIF settings need to be enabled.

Hi @DirkG The firmware you are looking at appears to be correct for this camera if it is an EU model, the fact that it is not accepting any of these firmware versions and the fact that your current V5.5.101 build 210630 firmware is not in the list of old EU firmware versions might suggest that...

Okay, It could be that, due to the age of your cameras and their firmware, they don't support modern browser access. You might have to try doing the firmware update via iVMS-4200(V3.12.0.7_E) instead.

Hi @Bluenose1940 If your cameras are directly connected to the PoE ports on the NVR, you will need to enable Virtual Host which creates virtual links to be able to login to each directly connected camera and update the firmware. If the directly connected cameras were activated using 'Plug &...

Hi @BSP Our knowledge is mainly focused on Network IP recorders (NVRs) and we have minimal experience with analog recorders (DVRs). We would recommend taking a look at the models in the Hikvision TurboHD DVR range, you can then search around for anyone selling these models and speak to them...

Hi @Dewcal The latest firmware version for your cameras will be V5.5.820. If you go to the Hikvision Firmware Tool and search for your model number, you will find the correct firmware version at the bottom of the page.

Hi @Gwladok A DS-2CD2146G2-ISU should be fine to use with the NVR you have, but I would definitely try the hard reset first before ordering another camera. The discounted price and no returns are potential red flags for your original supplier not being an authorised Hikvision seller, they...