Search results

Hi @newcityfire74 Please see the below link for the latest firmware for your model https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical%20Materials/13%20%20Z%20Phased%20out/01%20Back-ends/NVR/7100NI-SL

Okay, Don't worry about hard resetting, the issue is likely to do with the age of the NVR compared to the new camera. The newer Hikvision camera models require a strong password for them to be activated via Plug & Play and it is likely that your older NVR model doesn't have this configured...

Thanks @StefanoB The PoE ports on the NVR use a different subnet IP range from your LAN IP range, so if you first set up your camera on the LAN, it won't be reachable if you then move it to the PoE ports. You will need to hard reset the camera to inactive and then plug it into the NVR PoE...

Hi @StefanoB When you get the "Network not reachable" message, is the camera connected to the PoE switch on the LAN or directly to the PoE ports on the NVR?

Hi @mumin It looks like you are looking at decoding which only applies to how many cameras you can simultaneously live view. To record 4 x 8MP cameras at max. resolution/settings, we would recommend the DS-7608NI-M2/8P which also supports a decoding capability of 8-ch@8 MP(25 fps).

We've never worked with FLIR cameras before, so our knowledge of their setup is very limited. With some ONVIF-compliant cameras, ONVIF has to be enabled and/or an ONVIF user profile has to be created in the camera settings to allow you to add the cameras as an ONVIF device to an NVR. ONVIF...

Are you able to access the FLIR cameras individually using a browser or FLIR software?

Are the FLIR cameras wired directly to PoE ports on the NVRs or are they connected to separate PoE Injectors/Switches on the same local network as the NVRs?

Hi @Sammybongo That is a camera model, in your original post you said the site had 2 NVRs. Can you please confirm the model numbers of these 2 NVRs?

Hi @Sammybongo Please confirm you are doing the reset procedure as follows: 1) Power off the device 2) Hold down the reset button 3) Whilst holding the button, power the device on 4) Continue to hold the reset button for 30 seconds With some older models, the hard reset procedure takes...

Hi @Sammybongo What Hikvision NVR models are you using?

Hi @Aurora It's quite common that when you change modems or ISPs your default local IP range can change, e.g. before changing your modem the range might have been 192.168.1.xxx and after changing it your range might now be something like 192.168.5.xxx If the range changes, this can knock the...

Hi @nart.wdl The DMSS app is Dahua's version of the Hik-Connect app and DoLynk Care is their Cloud-based solution that is probably the closest thing to Hik-Partner Pro/Hik-Connect Teams.

Hi @Tomas2023 If you are looking to replace the DS-2CD2020F-IW we would recommend the DS-2CD2023G2-IU or the DS-2CD2043G2-IU

No worries, I've deleted that thread for you.

Hi @Esma @Fahad Bahaj We don't know for sure but the "pigtail connector" makes sense. In the past, the Varifocal models like 2686G2 & 2786G2 had only been available without pigtail/fly leads, so you had to plug the cable connecting your camera to the network directly into a port on the base...

Hi @lisak1972 We have removed the app screenshot from your original post. We had to change the edit button so that it is deactivated a few minutes after a post is made because we were seeing an increase in spam users who were posting genuine-looking posts that got past our spam filters and...

Hi @Hikory There are different versions of the Hikvision Mini Domes, the -IS model I linked to above is the non-WiFi model that has to be hard-wired to the network. If you want a WiFi model you will need to look for one with -IWS like the DS-2CD2546G2-IWS The 2583G2-IS model is a higher...

Hi @Hikory If you are looking for a replacement camera that is similar in style to the 2532F you currently have, we would recommend the DS-2CD2546G2-IS 4MP AcuSense Mini Dome

Hi @ant75a Just looking at the NVR, a newer M-series or AcuSense NVR will definitely be easier to access and have a better user interface than the old E-series you currently have. The unknown factor would be pairing Chinese version Hikvision cameras with a UK/EU Hikvision NVR, we've had no...