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Hi @TheOn3 If your recorder is set up to record continuously 24/7 (and you haven't manually put any other settings in place to restrict recording), then a larger HDD should automatically give you more days of recording.

I believe so, this is what Milesight explained to us several years ago. We haven't sold or had any contact with Milesight for several years, so things might have changed. I would recommend that you speak to their support team for advice on which software is most suitable for your requirements.

Hi @kizzy9c Milesight discontinued VMS Pro several years ago. The closest equivalent software that Milesight currently offers would be Milesight CMS

Thanks @Popps Based on what you described in your previous post (no video found, disk exception, etc...), it sounds like your HDD could be faulty. If you follow the steps in the screenshot below from the DVR user manual, you can run a S.M.A.R.T test on the HDD to check for any faults. If...

Hi @TheOn3 As far as we can see, V4.25.001 is still the latest firmware. We believe this specific DVR model might now be obsolete/EOL, which means that the V4.25.001 firmware will more than likely be the last firmware for this model.

Thanks @Popps Can you please confirm the model number of your DVR?

Hi @Popps When the DVR is turned on are all the cameras still connected and are all the cameras still recording? If you go to the DVR logs in the DVR maintenance menu, do you see any errors/warnings when searching the logs?

Hi @viperas20 We can only provide limited knowledge because we have never sold the HiLook products, but I can see on the Hikvision UK website that there is a similar 4-ch HiLook NVR model to the one you have but a different model number and likely a different firmware. The model shown in the...

Hi @TurkerBob Can you please confirm what camera model you have and what firmware version it is currently running? How do you have the camera added to Hik-Connect? Is it directly added on its own and recording to MicroSD or is the camera connected to an NVR and the NVR is added to...

Hi @viperas20 I'm not sure if you will find an English language firmware for this model because as far as I am aware the NVR-4CH-H/4P was not designed for the UK market and was probably only meant for sale in mainland EU countries.

Hi @dbrewood Which version number of iVMS-4200(Mac) are you trying to install? If it is the latest version, we would recommend trying the previous version - V2.0.0.12 - as there have been multiple issues reported with the latest Mac version.

**Response from Hikvision Support** - There are no official release notes available yet for this new firmware, but Hik support has provided the below list of the release note contents suggesting which issues have been resolved by this firmware: 1. Mosaic Function 2. Capture Schedule...

Thanks @JB1970 I just noticed, there are so many subtly different version numbers it is easy to lose track :confused::) I'll ask Hikvision support about the new V5.04.050_250124 from the global site and see what they say.

Thanks @JB1970 I've also found this firmware in the UK Download Portal and the folder there includes a note saying this firmware "Resolves No Human Vehicle Filter" but no details of if it fixes any other issues. I'll speak to Hikvision support and see if they can provide any more information...

Hi @chanchai We can see that NVR2 is running quite old firmware, we would recommend that you update to each of the below firmware versions (one at a time) to get the NVR up to the latest firmware: V4.63.006_230526 V5.03.000_240428 V5.04.020_250113 You should hopefully see improved...

Thanks @kammy Under that 'Day/Night Mode' setting, what options does it give you? Is there an 'AUTO' option and have you tried it?

Hi @kammy Good to hear the firmware has worked. Can you please confirm the model number of the B&W camera? Can you share screenshots from the DVR menus of the video/image settings for the B&W camera?

Hi @Womboman The user interface has changed a bit on some of the newer NVR models so they might have moved some settings around. 'Full Screen Monitoring' should be possible if you follow the below instructions:

Hi @Waggie We are going to need more information to be able to make recommendations. Can you please confirm the model numbers of the recorder & cameras you currently have?

Hi @kammy Are you unzipping the firmware files before trying to load them on the NVR? When you unzip the file download from the portal you should get a digicap.dav firmware file.