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Hi, I need to get onto my NVR as viewing playback on my ipad don't work (another problem) anyway I can log into the first page of Hikconnect, but when I'm on the Device Management page and then click my NRV IP/Port No I get a messages saying about the server dropped connection. Now what does...

Hi Dan, is there a way I can view the footage without the smart events boxes (see pic with green and blue lines)

So just thought I'd download VSPlayer V2.0.0.4 (for Mac OS 64-bit) and loaded the mp4 file and now get this message about entering a correct key of the file??? Silly me, I needed my PW hahah fixed that part

Hi Phil Will do this the weekend, but in the mean time can you suggest how I can play the downloaded files? as you now I use a mac and have VLC but it doesn't open in that or quicktime...? I cant even convert it in HandBrake. Thanks

Hi, can you help with the 2 problems I have:- 1. On my Hit-Connect app I get my Notifications but now image, just a bell Icon... any reason why? I haven't change any settings, it just stopped about a month ago, I'v just updated the app and still the same. also just checked my email account and...

Hi Phi, Still the same problem, Can you contact His-Vision?

For sure Phil, Ill update you monday and we can go from there Thanks

Hi Phil NVR is running NVR_K51_BL_ML_STD_V4.1.50_180227 and yes I can see all 5 cameras on the Hik-Connect app but when click messages (where push notifications go) it's empty, Just dont know why it stopped as of sunday

Hi all as you can see from the title ** Hik-Connect app Event Notifications Stopped ** Long story short...I have a DS7608NII28P NVR with 5 cameras, 1- 8mp turret, 1- 4mp mini dome and 3- 3mp turrets, all been working fine for weeks but I noticed on my iPhone and 2 iPads that the last event...