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Thanks @Chet In the NVR settings under Camera Management, do you have Virtual Host enabled so that you can directly log in to each camera? If you don't, please follow the instructions linked above to enable Virtual Host, log in to each camera, and then post in this forum thread the firmware...

Hi @Chet Can you please confirm the camera models you have connected to the NVR? Are those cameras connected directly to the NVR PoE ports? Can you remember what firmware version your NVR was running before you updated to the latest version?

Hi @19ciccio77 If you go to Main Menu > DISPLAY > Custom Split in your NVR settings you should be able to select cameras you fill in those 4 remaining live view windows. See page 423 of the Dahua NVR User Manual (section 5.16.3 Custom Layout) for more details on how to configure the live view...

Hi @vw754 Unfortunately, if you are looking at Amazon/Ali Express we won't be able to recommend anything because the models you are seeing there are either cheap, consumer models we don't have experience with or they are unauthorised Chinese 'grey' imports. Also, some of the models you've...

Hi @rajiv.dey.se Enabling Virtual Host will not have any impact on the camera config, Virtual Host is only there to give you access to the cameras for firmware updates and to access some camera-specific settings that aren't accessible from the NVR settings. Virtual Host is disabled by default...

Thanks @Mavyppoh You mention your cameras being connected to a rack, are all the cameras for this NVR connected to a separate PoE switch? Can you please explain your system/network layout? (e.g. draw us a rough sketch of how your cameras, NVR, switch, router, and any other network hardware are...

Thank You :)

Hi @ardsar The megapixel choice really depends on the scene you are covering, if it is a smaller area then there is less of a noticeable difference between the image you will get from a 4MP & 8MP model, but if you are covering a larger area/longer distance we would recommend an 8MP model to...

Thanks @andsar We would recommend plugging the cameras into that separate PoE switch and then try accessing them in the SADP Tool using the passwords you think might be correct. If none of those passwords work, the easiest way to move all those cameras to a new NVR would be to hard reset them...

Hi @ardsar Can you confirm the model numbers for the cameras you have connected to the 7616NI-I2 NVR?

Hi @Mavyppoh Can you please share a screenshot of the NVR's Basic Information menu and also the datasheet where you found that decoding information?

Hi @ardsar The replacement NVR we would recommend is the DS-7608NI-M2/8P which is the latest 8-ch model and supports more bandwidth to better support a full 8-camera system, if you think you might expand the system in the future you can also consider the DS-7616NI-M2/16P 16-ch NVR. If all your...

Hi @rajiv.dey.se To use Face Capture, you need to log in to each camera and switch them from Smart Event to Face Capture (see the below screenshot from the camera settings). To log in to directly connected cameras you will need to enable Virtual Host in the NVR which creates virtual links...

Hi @Jan J The model you have is old enough that it may still use the old Hikvision default password - either 12345 or 123456 If this password works, we would recommend changing the password to something original and strong (must include at least 3 of the following - lowercase, uppercase...

Hi @newguy If the NVR is ONVIF compliant then you should be fine to add the Hikvision cameras to this NVR as ONVIF devices (depending on the Hikvision camera models you might need to enable ONVIF in the camera's network settings).

Hi @Sheffield1 If the 3rd-party/non-Hikvision cameras you are looking at are ONVIF compliant then you should be able to add them to a Hikvision NVR, but most camera-specific smart features will not be supported on the Hikvision NVR if added as an ONVIF device. Most manufacturers will state on...

Hi @JohanD Unfortunately, I think you might have been confused by Hanwha's description of this WiFi feature. If you look at the text in the screenshot you attached you'll see that the WiFi dongle connection is only for installation and links to a specific Wisenet Installation App. It is not...

Yes, we see a similar error when accessing from the Mac in our office. Unfortunately, Hikvision is not showing much urgency to fix several issues with accessing Hikvision cameras/NVRs on Mac. We shared the above issue with them and they basically said that the component required for browser...

Hi @T124 If the model number in the title of this thread is correct, then I think it is the case that the DVR model you have doesn't support PoC. Looking at the datasheet, I see no mention of PoC, and when you search the Hikvision website for PoC DVRs, you'll see that all the PoC DVRs have a...