Search results

I just changed from h265+ back to 265 and the camera rebooted and now shows offline through the app. OK on nvr though. Should pppoe be enabled at present? My cameras show online on nvr local and Web browser. Just hik connect is offline. Shows off line on hik connect Web browser status as well.

Would you have 4g on with WiFi off when saving?

My hd on my 8mp now. No green screens. I just need to get my notifications working again. I get live view but not notifications lol. Seems like a bit of investigation is needed.

1 thing I did note was ddns in my nvr local wasn't enabled. Should it have been? I followed everything to the word. As you said it was actually quite simple to do. Once I realised what screens and what limited things to change I really was quite simple. Every time I typed the htts ip address...

That's what I did. But be prepared for some configuration issues. I had to do a few things to get my system working with my app and Web browser again. Might just have been unlucky. My suggestion is to screen shot your settings just incase

Crossed fingers it is. Was panicking for a while. But I can now log in on a Web browser and the app again. In the app it loaded up in HD with out the green screen. If this really is the issue then it's a major balls up. An update that knackers the 8mp live view in HD and play back footage.

Update. Green screen is gone. I got the app back. After getting the app back online through the nvr.

I have jumped back and when the nvr rebooted I had to put in a password. Verify a password and do an email. The ports I put in it are back to default. My app no longer sees an nvr and device portal won't let me connect. It must have bricked itself!!

I have downloaded the file but can not load it up as my computer now has a connection error when trying to log in since doing the port forwarding.

I think I will just put everything back to normal. My app won't accept ddns. Keeps saying connection error. I've no idea what device domain name relates to as it was an f number. Possible serial number for the nvr in the app. User name was also blank. Don't know what that relates to either. My...

I think it might be. I might roll back.

Mine were old and I updated mine. I still think its nvr related.

Geordie564 are you going to do a roll back and see if the green screen issue disappears?

That's because your on 264. That's substream quality isn't it?

Ps. Playback on my 4mp isn't jerky. Just the 8mp.

Just tried viewing mine again in HD but green screen appears. So 20fpm and h265+ changes nothing. Until I can understand why my ddns won't connect then I think it's a software issue with hikvision.

If jumping back on update clears the green screen it would be a start. Is the h265+ a worse picture that h265?

Just done it now and dropped frame rate to 20 from full.

I read a post that some one trying to fix the jerky playback updated the nvr and that's when the green screen issues arrived. ( might have been this thread) I'm lost in threads offering advise with yet to find a solution

As soon as I got the camera I had issues with green screen on hikconnect in HD. No playback. Slow loading. Done network porting but app won't connect when doing ddns set up. I should have just stuck with 4mp. Seems the 8mp is future technology for the ni series or hikconnect. They just aren't...