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Good... you have confirmed the NVR port is working... But now you do have to take the camera down and test it with another cable to determine if it is the cable or camera that is broken. From google: "Power over Ethernet (PoE) sends both electrical power and network data through a single...

Yes, the camera is not drawing power, so it seems like you have a hardware fault... either the camera, the cable, or the D1 port on the NVR. You need to take the camera down and plug it into the same NVR D1 port with a short/patch/test cable... if it then starts working, the cable to the camera...

What do you see if you select the "PoE Settings" and "PoE Binding Configuration" items?

No chance of a shock... it's low voltage.... Take the camera down and try connecting it to the same PoE port on the NVR with a short patch cable. If the camera works, the cable is bad, if not, it's the camera or the PoE port on the NVR that is the problem. Before you take the camera down, you...

Are you sure you selected "Close" as @trempa92 suggested? I think this is the setting he was referring to: I would definitely consider getting a newer NVR as the E series is quite dated, has limited bandwidth, and does not get any new firmware updates related to security. Also, it may not...

I had the same problem a while back and it was @JB1970 who advised me to turn off "Adaptive Bitrate Streaming"... but I can't seem to find the thread, and I don't know what NVR/firmware I was using at the time... I do remember it was only the sub-stream resolution/bitrate that was changed with...

Maybe it's this:

If you have a C version, I think it should have "(C)" after the model number on the physical serial number sticker on the machine. That CC does not mean it is a C version... here's how to interpret the serial number: You can also go to "System Configuration/Basic Information" and check your...

Ugg... sorry I made you climb a ladder; I hate that! :) I took a look at the UK Portal for DS-7608NXI-I2/8P/S... there are 2 versions listed there... C and non-C: The version you currently have is only listed under the non-C so you must have the non-C version and the firmware you are running...

Hi @Hagar ... I don't use BCT too often, but I think you need to select the camera and hit "Add"... BCT will ask for the camera password and then move the camera from the "lower" list to the "upper" list... then you should be able to select it from the "upper" list and continue with "More" as...

Hi @alexf40 ... Do you have a monitor and mouse connected to the NVR? If so, copy the digicap.dav firmware file to a USB memory stick, insert it in the NVR, and try loading directly from the NVR console GUI menus.

Howdy JB... How did the "Flash high-speed write protect" message/error/bug play out?

Are the cameras "Armed" in Hik-Connect?

I see you already tried removing and re-adding the NVR in Hik-Connect... for now, I can't think of anything else... will think about it more... or JB will be along to help!

Howdy @Robs999 ... This is a longshot, but I think you have to have "Notify Surveillance Center" checked on both the camera(s) and the NVR (on the NVR, under Event Center, for each camera):

OK, that's what I saw... thanks!

Howdy @Dan I might be dreaming, but Hik did market a turret camera that had motorized PT just to simplify installations... now I can't find it, but they did, Am I dreaming or nuts? Good for guys who like to climb ladders once...

Howdy @Wardl895 ... Looks like the first one is DS-2CD2443G2-I and the one you are looking at buying is DS-2CD2443G2-IW... probably very similar, main difference is the "-IW" model has Wi-Fi... the first one also has a PIR sensor that second one may not?

I assume you are running a 3x3 grid like me... mine won't show 9 cameras unless set to sub-streams:

My OS Ver is the same as yours: