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Hi I’am using v.4.84.035 Note iam not facing any problem or error message when using amart search in the playback

If you are using Mac ios or any Apple product Try to use windows ios to upgrade or Copy the firmware to USB and put it in the nvr and upgrade From hikvision nvr interface

Hik-connect Release new update version (6.9.880) They fixed (Pre-Record problem, or, the Event Start error) Now its more accurate Hik-connect Release new update version (6.9.880) They fixed (Pre-Record problem, or, the Event Start error) Now its more accurate

First send them a message or take to them that this camera make my family not comfortable , If they refused and didn’t respond buy a camera and point it direct to his garden

Thank you for feedback, i am learning from you you are expert

Hello, Alfacivi First I apologize my english not very good, my experiment is good no bugs and this firmware is stable. But i have issue with playback timeline event in this firmware and the previous old one I notes that the timeline show events not correct both in ( hiconnect & nvr ) For...

After upgrade , they changed web user interface GUI Note i use this firmware for my nvr DS-7608NXI-K2/8P and its working fine , no release note

I have DS-7608NXI-K2/8P i update the NVR to DS-7608NXI-K2/8P(2T) firmware , after test seems every thing working fine also hik-connect working fine I like after this updare when i go to search tab ( vehicle or human ) the photo appears to focus on moving object and zoom in same as ivms-4200...

Today i update hik-connect to v. 6.8.300 and nvr Firmware_V4.83.013_241227 And i didn’t get any error

Hi, My question is can i use the firmware for DS-7608NXI-K2/8P(2T) to my NVR DS-7608NXI-K2/8P , After i google i found both are very similar the only key difference between them: This model comes with 2TB of pre-installed storage (hard drive included)

Hi, Try to increase street lights by changing camera location or using solar panel lighting to light this area , this can help

I have question i am confused, why when i play back from hik-connent LAN connection i can’t view human and vehicle event log But view from WAN (p2p) human and vehicle event log appears. Any idea why ?

The problem solved, It was from the last NVR framware update i return back to V4.83.011 build 241205

Any idea why Hik-connect give me this Error when I play back video? I have the latest update for NVR and cameras Thx.

Applied to: DS-7608NXI-K2/8P DS-7608NXI-K2/8P(2T)

Thx for help But iam Surprised WHY the black cat color only Trigger alarm any way this is my settings

Getting false event alarm Every day i get false event alarm this happens when only " black street cats " pass Any advice how to solve it . I have the latest update for NVR DS-7608NXI-K2 / 8P and camera DS-2CD2047G2-L thx.

Thx. for help First I try to reset camera to factory default , and change camera's VCA mode (By camera to By NVR) and all this not fix the problem. I found what make the Duplicate Pictures is (enable Intelligent search - AcuSearch), this Function make a copy of the new picture after 1 min. and...

Yes my camera support SD card but i don't use it, i am doing settings and recording through the NVR , but i will Reset camera to default setting may by this can solve the problem