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Dan - many thanks

Dan, Thank you for your advice. So I can jump from 3.4.100 (the version that I am on now) to 4.30.005 and then straight to 4.30.061? Thanks Ben

Wow - there are lots of versions - do I need to step through them all?

Dazulrich - Thank you - I will do this now

I am struggling to cross reference my model number DS-7608NI-K2 / 8P, and which firmware updates are relevant to my model. Any pointers? Thanks Ben

I have now established that my cameras are HiWatch rather than HiLook. So I have now logged in on the HiWatch E-Portal and have gone to the IPC firmware location and have a choice of the following versions: I have tried the IPC_GO_..... one as the attached document, which is the IPC Platform at...

David, Thanks for your advice - I will do that. But how do I know which ones are relevant to me / the next one that I need to do in the series. Thanks Ben

The batch configuration approach looks a bit too complex for me. Can anybody shed any light on why I am getting the "Failed to get the upgrading progress" and the "Type of upgrade file mismatches" messages? Thanks Ben

Can somebody please advise the latest version of firmware for my DS-7608NI-K2 / 8P. Looking at the Hikvision portal I find it difficult to know which ones are relevant to me. Alos my current firmware version is V3.4.98 build 171121. Can I jumpt straight to the latest version. Thanks Ben

I will take a look - thanks for your help. Ben

Many thank for your quick response. Please excuse my ignorance - what is the Batch Config Tool? Thanks Ben

I tried again but with the digicap.dav file on the desktop - this time the same happened but the message read - Failed to get the upgrading progress. Any ideas? Thanks Ben

I am trying to update the software in my IPC-B140 camera. I have downloaded what I believe to be the latest firmware from the Hikvision UK portal - HIKVISION UK PORTAL Version - 5.5.82 190130 I have located the digicap.dav file on the top level of the C directory and browsed to the file and...