Recent content by tuil

Yes, I know that I can turn off video loss alerts in the NVR, but that is not the point I am trying to make here. Pushing 1440 events per day is not normal and I believe not desired in most cases. About the 3 dot menu. Apparently, there is an option to delete all events. When you click on Edit...

Hik-Connect app notifies about video loss every minute, so you get 1440 events per camera per day. And you will have to select (click) each of those 1440 events manually if you want to delete them, there is no filter or any other way to select them all at once. That is very annoying and time...

I can confirm that v3.12.07 has fixed some of the problems I have mentioned here. 1. VCA Search by Line Crossing Detection is working. 2. Time line now displays Human and Vehicle events on playback. 3. VCA Search by Motion Detection is not working at all. To test it I select the same camera, the...

I can confirm that I still have the same problem. I have upgraded to DS-7608NXI-K1/8P (firmware V4.82.100) and I have tested it with the latest iVMS version 3.11.1.7.

All of them are running V5.7.17_240606.

Here is the print screen. Only black mask type option available.

Hi. Unfortunately, all my cameras do not support this handy feature. DS-2CD2047G2-LU (C) DS-2CD2347G2H-LIU DS-2CD2346G2-I

Is there any guide/rule how to know which cameras support (or will support in the near future) mosaic privacy mask? For example, DS-2CD2387G2-L(U) lists that it supports this feature. Do we need to check each camera individually? If camera currently does not support this feature, is there any...

I have upgraded to DS-7608NXI-K1/8P, installed the latest firmware (240606), did a fresh configuration (did not import a config file), did not add it to iVMS or Hik-Connect, but I am still experiencing the same issue - time syncing is not working. Hard resetting cameras is the only suggestion...

Hi. Actually each camera is less than 5 meters away from my NVR, so that's not the issue. On the other hand, time syncing was working just fine until I have updated firmware for NVR and cameras. I would really like to avoid that. Last time I did that I had a lot of trouble trying to configure...

I have tested the latest iVMS version. Issues remain. Making a video would be a bit challenging for me. @alfaclvi, maybe you could share a video?

My NVR does not want to do time syncing to locally connected cameras (they are connected directly to its PoE ports). I think I have tried every possible combination, but nothing really helps. For example, when I start Remote Playback on iVMS and press Pause, it shows that NVR's time is...

1. DS-7604NI-K1/4P (B) with V4.30.097 build 240401 2. DS-7604NXI-K1/4P with V4.82.007 build 240321 3. DS-2CD2047G2-LU (C) with V5.7.15 build 240411 4. DS-2CD2347G2H-LIU with V5.7.15 build 240411 5. DS-2CD2346G2-I with V5.7.15 build 240411 Yes and yes. I cannot physically check that right now...

I have installed the latest iVMS version (V3.11.1.5) and VCA Search feature has stopped working properly. It only works if I search for events which have happened today, if I try to search for events, for example, one week ago - nothing happens. My steps: launch iVMS, go to Remote Playback tab...

I have, but it only detects my NVR and none of the cameras that are connected to it. That was one of the first things I have tried before posting here. But my Dell notebook was not able to connect to it (it was saying "Network cable unplugged"). However, based on your encouragement, I have...