Recent content by talksr

Thank you - really helpful. I did all three (NVR + 2 cameras). All up to date now. I will give them a couple of days and see how things go. This is the view on each camera. If you select NTP, as you said, it says it can't connect.

Ah thank you. Maybe firmware is the cause. This is what they currently have: NVR:V4.30.085 build 210409 Camera:V5.6.6 build 210625 Can you point me in the right direction of the correct firmware. When I search the UK HIK site, I am only finding: DS-7604NI-K1/4P/4G Thanks in advance.

Thank you. Hmmm ok, seeing as I only have two cameras only, it doesn't seem worth adding them to the network. It would also introduce potential issues should the network switch fail or something else on the network go wrong. Maybe for now, I will keep it as is, I was just surprised the NVR...

Hello, I have one DS-7604NI-K1 / 4P(B) NVR and two DS-2CD2385FWD-I cameras. The NVR has NTP set up as follows: NTP Server pool.ntp.org Port 123 Interval 60 This works a treat. The two cameras which are directly connected to the NVR refuse to accept this as they can't connect. I have tried...

Thank you Dan, very helpful. I think at present, the two cameras I have pick up their IP from the DHCP on the NVR. Would that still be the same if I were to run a cable out of one of the four NVR ports, into a POE switch which then goes outside to an outdoor POE switch and then off to each...

Hello, I have a HikVision 8MP DS-7604NI-K1/4P POE NVR with a 10TB HDD and 2 x DS-2CD2385FWD-I 2.8mm cameras. The NVR has two direct ethernet connections going from the back of it direct to each camera with two more ports spare. I am thinking of installing a POE outdoor switch using one cable so...

Aha, thanks, you have reminded me to post. I have had same issue. It worked, but only for a while and then it goes. Had been meaning to post an update but kept forgetting. There does seem to be a bug here.

Hello, Thanks so much! That did the job! That has got to be one of the most odd quirks I have ever come across. I already did exactly as you said but did not shut down the entire app. That is the trick that solves this very odd problem. Thanks again, have a good weekend

Mine seems to be up the right way but is not showing a live view of my two cameras. Instead, I get this... I have created a thread for my issue here. I hope they can resolve this as it works fine on an iPhone, but not iPad.

Thank you, ok doesn't sound like an issue I have caused in that case. Was strange as never have had this happen before and odd it works fine on the phone. I will keep checking it, hopefully they will bring out an update to resolve it. I am still able to playback with the iPad app, but can't see...

Certainly, DS-7604NI-K1 / 4P(B) NVR firmware V5.6.6 build 210625. iOS app on iPhone which works perfectly: Hik-Connect - for End user version 4.21.0. iOS app on iPads which are not working perfectly as in my above example: Hik-Connect - for End user version 4.21.0. All iOS devices are running...

Hi there, I recently updated my HikVision NVR and cameras. Everything is working very well, but I have two noticeable changes... Whenever I open the Hik-Connect iOS app, I see this on the main screen. It should show Favourites with any favourite cameras and then My Device which would show the...

Thank you Dan for all of your help. That worked a treat. Both cameras are now fully up to date on firmware V5.6.6 build 210625. What an excellent forum. Thank you! :)

Thanks for the post. I was on Chrome, switched to Edge, but I am on Windows 11 so can't seem to get IE anymore. Will have a play and see what I can do, if not, will get a Windows 10 laptop from work. Will update you. Thanks again for the fast replies and help on this, it is much appreciated!

Thanks Dan, that makes perfect sense. I have downloaded 5.6.1 first, however, when I go to each individual camera, this is all I am seeing under Maintenance... There doesn't seem to be a Upgrade section with a firmware upload button. I did try putting the firmware file into the Import Config...