Recent content by stewart

I set-up a Camera Activation Password on my NVR that I used on one of the cameras, the camera is working. When I try to revert back to the original camera password the camera stops working. Is there a way of getting this camera to accept the original camera password? Any help is welcome...

All cameras updated without problem, went like a dream. Thank you for your help mutch appreciated. Regards Stewart

Hi Dan For some reason I am finding the Camera Bower button is not working. Could it be the Firmware upgrade has to be done on the NVR via USB due to old firmware present in the cameras. It looks similar to when I upgraded the NVR Firmware. It was not until I installed the first two Firmware...

Hello Dan. Yes you are correct, the installer did set the cameras with a different password. Both cameras are DS-2CD2335FWD-I Firmware = V5.5.51 build 180314 I had a look on the Hikvision UK portal for Firmware updates but did not find my model camera on there site, could you point me in the...

Hi Dan, following your instruction I can now see the camera IP addresses but cannot get by the Camera login. I have tried the NVR User and password and Hikvision default password “admin” “12345”. But still cannot login to the cameras. I am not sure if the CCTV installation guy set a password to...

Hi Dan I have two cameras both the same, model DS-2CD2335FWD-2.8mm How do I get to see what current firmware is running? Thanks Stewart

Hi Dan I have two cameras both the same, model DS-2CD2335FWD-12.8mm How do I get to see what current firmware is running? Thanks Stewart

Hi Dan Thank you for the information you supplied. All upgrades installed without any real problems. For you information Firmware Versions V4.30.000_build200508 and V4.30.060 build201228 were installed via USB this is because the Upgrade Browse button did not work. I tried Disabling the VPN –...

Hi can anybody help. I am new to all of this so please bear with me. I have a Hikvision NVR with the original Firmware installed, I wish to upgrade the Firmware. Having looked at the Hikvision Download Portal UK I got confused on what firmware is needed for my particular machine. I got as far as...

Dug deeper into getting Hik-Connect working on my Mobile phone and now I regalise I do not need the admin password to get it to work. I was not aware that settings have to be setup on the NVR firmware. It went like this... Network > General > ticked boxes Enable DHCP & Enable Obtain DNS Services...

The reason I wish to reset the password is I installed Hik-Connect on my mobile phone. In the Hik-Connect Device information it needs the User name and Device Password. So for User Name its admin and for Device Password (I need the admin password). My phone is connected as the IP address is...

Thank you for your reply. Regarding “the IP cameras connected will initially retain whatever their existing admin password is”. When I use SADP tool I only see the NVR listed (see attachment). Would this indicate that both NVR and IP cameras are presently using the same password And should I...

I am seeking help to reset my Hikvision NVR DS-7604N1-K1/4 (B) admin password. Hikvision UK will not process my Exported SADP .xml file. They advised to contact the company who installed the system. Unfortunately for me the installation company has gone out of business. I cannot do a reset by...

Hi Phil This afternoon I spoke to LG and explaining the symptoms of my problem to one of their engineers the reply was that my LG TV is a domestic TV and is not recommended for NVR/CCTV use because of possible screen burn. They say there is no software or hardware upgrades they can offer. I...

NVR DS-7604-K1/4P(B) SF Version v3.4.100_180310 I have not updated any firmware as the system in not connected to the Internet Thank you Stewart