Recent content by pucccin0

Hi, since implementing every 20-minutes patrol, the problem has been resolved. Thank you for your assistance. Best regards

The camera is pointed at the owl box all night long. I haven't set up any patrols. Tonight, I'm going to have a patrol set up to see if the problem is still there. I'll get back to you tomorrow :) Thank you again for your attention to my issue

The camera has been installed for several years. Recently, I installed an owl box at the back of my garden. This phenomenon has been happening since i put the owl box. According to the recordings, it occurs once every hour. Thanks a lot Excuse my english, i'm french ;)

hi Dan, Thank you for your response. The firmware is the latest version for this camera : V5.6.0 build 190320

Hello, I own a Hikvision PTZ camera, model DS-2DF8236IX-AELW. At night, it regularly loses night vision for about twenty seconds and sends me a motion detection notification. The day/night sensitivity is set to minimum 1. Do you have any idea what might be happening? Thank you Best regards