Recent content by Phil

Sorry, I'd never heard of that brand before. I've searched and found a few sellers in the UK. There WAS an expressone.co.uk website as shown on datasheets for their products, but that is now gone (has probably been gone for a while as the domain is up for sale). Perhaps contact one of the...

Each POE port will be independent. Able to provide POE power to a single camera.

Is there a reason / back story to why you are using TFTP for your firmware update rather than the normal tools & methods?

Can you cycle the power please - switch it off, wait 30 secs, and on again - then check whether you can browse to it. If that doesn't work, we'll try to find the correct current firmware.

My colleague just shared your other thread (linked below). Did this camera work OK before that failed firmware update? Have you tried an update with the correct firmware? Have you cycled the power to the camera after your last attempt to update the firmware...

Perhaps try using SADP to change the camera's IP address. Allow the router to DHCP set an address and see whether it then works. Maybe there are rules in your router blocking that high range address? Can you access the DVR OK from the browser?

OK, thanks. Did you manually set the IP addresses for your DVR and camera? SADP IS finding them, so they seem to be present on the same network as your gateway/router. What other network devices are in-play please? e.g. POE switches, powerline, wireless bridges, etc.

Double-click on the camera's IP address 192.168.1.226 in row 2 in SADP and it should open your browser at the camera's login web page.

Not the IPv4 Gateway address. The column to the right of Status.

All looks OK. What happens when you double click on the camera's IPv4 address in row 2?

Double-click on the camera's IP address in SADP - what happens? If that doesn't work, please share a screenshot of the SADP table.

Did you know about the new range of Hikvision desk phones? :cool: You do now! :p Call us ;) Newly launched. The first stocks are on-route to the UK (arrival date TBC). Order early to avoid disappointment!!

Hikvision no longer share their error codes with us. This isn't an issue we've seen reported before. So it's probably best to contact Hikvision Support in your region.

If you run Hikvision's SADP utility on your PC does it find the camera at that IP address?

One year on, and this topic is due an update. Hikvision have just released their new large Super H Series NVRs. Those NVRs can accept a 20TB HDD (up to 24 in one NVR!). Only this Seagate Sky Hawk AI 20TB hard drive has been tested and approved by Hikvision (select the 20TB variant from the...