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Recent content by Mark Simpson

  1. Mark Simpson

    No more digital zoom :(

    On the latest firmwares the fast forward buttons disappear. The solution is of course to install the plugin - which of course DIABLES ZOOM! :D
  2. Mark Simpson

    No more digital zoom :(

    The camera names on the footage is correct - just the list in the web interface is different. It's completely re-ordered, seemingly randomly. The cameras are in a completely different order and the names in the list still what they used to be.
  3. Mark Simpson

    No more digital zoom :(

    Thanks Dan Yeah.. the current camera names are correct.. it's just when you go back before the rebuild that none of the names tally. I've just been through them all on old footage and made a note of the real camera names for staff that need to view that footage.
  4. Mark Simpson

    No more digital zoom :(

    Maybe I should start another thread... The Headteacher wants to view footage from before the meltdown. Problem is - the camera names don't correspond with the cameras that the NVR imported this time. Is there anything we can do to fix that?
  5. Mark Simpson

    No more digital zoom :(

    I lost live views and access to the other tabs altogether until I uninstalled LocalServiceComponents. I re-installed it from the download button and everything else works except zoom. The other staff I'm leaving on whatever version of the plugin they're on so that zoom works for them.
  6. Mark Simpson

    No more digital zoom :(

    Thanks Kyle Yes, that's how we're zooming. I just set up the Headmasters laptop with his new login - DIDN'T update the plugin and zoom works?? I then installed Firefox anyway, again no plugin, and zoom worked there too. Meanwhile on my laptop - no zoom with the latest plugin :( Just a working...
  7. Mark Simpson

    No more digital zoom :(

    Digital zoom works in Firefox but not Edge or Chrome here. Currently I'll have to install Firefox against company policy just for those users that need it.
  8. Mark Simpson

    No more digital zoom :(

    Ok I'm on the latest firmware. Working well. NO DIGITAL ZOOM STILL :D IE mode no longer works at all but it doesn't need it - we can playback without. It still nags for the plugin that is installed.
  9. Mark Simpson

    No more digital zoom :(

    Yes that's correct. I've just tried in FireFox and everything is working. edit: I can't get into the NVR at all now in Edge.. IE mode off or on.
  10. Mark Simpson

    No more digital zoom :(

    Yes that plugin is installed. Previously even without the plugin we could view just no play back. Now we can't see anything in IE mode. Possibly a conflict with our network security settings and the newer firmware?
  11. Mark Simpson

    No more digital zoom :(

    Hmm - I can see all the cameras from my mobile on the WiFi network :/
  12. Mark Simpson

    No more digital zoom :(

    Managed to access via a PC (which are on the same IP range). Laptops on WiFi can't connect. Working through the firmware updates.. at V4.51.005 build 210628 I can no longer login using Internet Explorer mode or view the camera feeds except in the Configuration > Image screen. On the individual...
  13. Mark Simpson

    No more digital zoom :(

    Thanks Dan I can't get to the NVR on the network at the moment - just trying to figure out why in-between interruptions!
  14. Mark Simpson

    No more digital zoom :(

    Yes it has
  15. Mark Simpson

    No more digital zoom :(

    It seems to have reset everything. I've gone through the setup and now can't access it locally
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