Recent content by john9479

Thank you for the feedback ! I just checked the logs and they are logging which is a good sign. So it's now the notification process which is the problem. I set the email's through the DVR and clicked test, it sent an email to my phone. Then walked through the line detection to see if the DVR...

I just tried only enabling one smart event for one camera (intrusion) and one smart event for the other camera (line crossing) both did not send me a message to my mobile after walking in front of the cameras multiple times.

Yes the notify surveillance centre is ticked for the smart event, i have disabled it for the basic event settings. Arming schedule is 24hours and i have just enabled Scene change detection.

I installed the firmware and still no notifications have come up after walking through the line and intrusion detections

Thank you for recommending me the firmware, i will install it now. I am trying to receive push notifications through the mobile application.

Hello Dan, NVR Firmware is V3.4.103 build 181226 For both cameras Firmware is V5.5.115 build 210817

Hi, I recently upgraded 2x of my cameras to the ColorVu Gen 2 (DS-2CD2347G2-LU), the NVR I have is a (DS-7604NI-K1/4P). The reason for buying these two cameras was to reduce the number of false alarms. Initially, I had Basic Event alarms enabled (Enable Motion Detection & Enable Dynamic...