Firstly thanks so much for your help it is greatly appreciated, I'm not using a mesh wifi system. Everything is as you say in your first four lines ( it's showing the virgin DNS servers) so do I delete the virgin DNS and add in Googles ? If so can I be really cheeky and as you for the Google...
I recently changed from BT to Virgin but I cannot remotely view my CCTV on my phone, I can view it when in the range of the hub but not remotely. I set up port forwarding and re-installed the DVR I also re-installed Hik Connect on my phone. Contacting Virgin for help is a nightmare, round and...