Recent content by gilez

Thank you Dan, I totally forgot I could manually upgrade, now it works.

Sure, here it is:

Hi, in Ivms4200 I receive the message about an upgrade availaible, I have the same message in the Hik-connect app (both ios and android) but I cannot succeed in the upgrade process, any idea? Dvr is a basic DS-7204HQHI-K1 Thanks

No change after rebooting :(

I tried to wync with computer, to change the time zone and back but no change. Dvr is runnig firmware 4.30.101 and worked fine until this problem, I tried a downgrade and no results. I'm gonna try a reboot...finger crossed

The model is DS-7204HQHI-K1. The point is that until last week everything was working like a charm, I did not change anything and from one day to another it behaved like that...I tried uninstalling the web plugin and also IE but without any result.

Hi @Dan Yes, I do run IE in administrator mode and I can download the clips, only the timing is wrong: let's say I start clipping at 10:25:00 and stop it at 10:25:43 the clip will start from 10:25:24 ant stop at 10:26:07 or something like that...

Hi everybody, I have a problem while trying to save clip from the remote playback: I'm using IE and Win10, when i watch a video from the remote playback and try to save a part of it using the clip function (the scissor) I get a clip starting usually 20 seconds later so everytime it's a pain to...

Hi @Dan really thank you for your help, I just downloaded the new version and installed, everything went like a charm.

Hello everybody, how can I know wich is the right firmware? It's absolutely confusing and don't wanna do mistakes. My Dvr is DS-7204HQHI-K1 running V3.5.3.5 build 180316, should I sort the firmware by version or build? Thanks a lot