Recent content by Elastic

I’ve tried all things above and still not working

Is there a hik vision help number or something? Im fed up with this. I have 3 out of 4 cams not working and can’t get the damn things working... all 3 say ’no link’ on the main cam page on my nvr screen

thx, i have reinstalled app, no joy, can't try android but i have tried my iPad and partners iPhone, same result. Will check other points tomorrow. I think i need to get to the hit connect program via the recorder on my main tv. Then i might be able to change ip address and make sure its...

This is what I get when I try and go to wifi settings on the app. Even if I click ok, it does nothing. It just goes to my phones settings and sits there until I go back to the app and that question box remains.

My WiFi is working fine here, so is my 4g. but only 1 cam shows on my hik connect app, keeps saying network is unstable, connecting again.

I have just noticed when I go to the app settings and to WiFi, it says you need to connect your phone to a WiFi network first, well I have, but it just sits there in iPhone settings doing nothing.

My recorder is DS-7604NI-E1/4P/A

Not sure what NVR is to be honest. From what I know I have 4 cams, connected to a router in the loft and a digital recorder in my lounge. I’ll get all info for you later when I’m home. thanks

My phone is connected via 4G and Wi-Fi sometimes - both don’t work.

Hi, I have 4 cameras connect via ip, using the hik vision app on my iPhone iOS 13.1.3 Sometimes I can only get one cam working, other times none. They keep saying ‘network is unstable connecting again’ It says my device is offline any ideas how to fix this? There always seems to be a...