Recent content by Cognac

Thanks! Is the DS-7608NXI-K2/8P a better option?

Thanks! I believe my camera's are below these specs. Could my monitor be the reason for the notification? I don't see this message in the Hikvision app.

Hello, I bought a new 8mp camera to replace my former camera. Unfortunately, I get the message "Exceeded performance limit" when I connect my new camera (DS-2CD2187G2H-LI(SU)) and choose the 8MP setting. My other 2 camera's (3 in total) are 4MP camera's. According to the spec sheet this should...

A quick update – I managed to resolve most of the issues: The option to filter by persons/vehicles reappeared after selecting VCA-mode → by NVR rather than by Camera. The “Device connection timed out” error was due to an incorrect DDNS setting, which simply needed to be turned off. I received...

Hi, Recently, I replaced my LTS (likely a Hikvision reseller) NVR with a Hikvision DS-7604NXI-K1 / 4P. Overall, I’m pleased with this new setup, though the fan noise is a bit of a downside. I’ve run into a couple of issues that I’m hoping you can help with: Initially, under "playback," I...

Hi Dan, thank you for your quick and clear response! It's much appreciated!

Hello, my newly purchased DS-7604NXI-K1 / 4P is currently running V4.82.007_240321. I’m unable to upgrade online to the latest version (V4.83.006_240910). Based on your experience, do you expect the online upgrade to become available in the coming months, or would it be better to manually...